If you are unsatisfied with your item, please return the product in its original packaging within 45 days of purchase for a full refund. Returns made 45+ days from the date you received it are eligible for store credit.
Baker Street Skin Care is not responsible for lost or stolen packages once delivered. Please be sure the address you are requesting delivery to is safe and that you will be able to quickly retrieve your package once delivered. If you are concerned about possible delivery issues to your address, reach out to us before finalizing your order and we may be able to add insurance.
Once we receive your item, we will initiate a refund to your credit card (or original method of payment), or provide a store credit note. You will receive the refund depending on your card issuer's policies.